Returns & Exchanges

How do I exchange a shirt I purchased?
Unworn / unwashed items may be exchanged for another item using the following instructions. Send your unworn / unwashed items to us at:

SHOW Tees Exchanges
P.O. Box 365
Fergus, Ontario
N1M-3E2
Canada

Include a note (or, ideally, write on the packing slip and include that) with the following information:

  1. The order number, or the name or email address of the purchaser.
  2. What shirts & sizes (don’t forget to say whether you want men’s or women’s sizes) you want in exchange. You may also exchange for a different design.
  3. Sizes available are girl’s (women’s) Small thru XL & guy’s (men’s) Small thru 3XL. Kids 2, 4, 6, 8, 10 & 12. The men’s XXL is $1.00 and the 3XL is $1.50 extra, other than that, shirts are exchanged shirt for shirt, no matter what you paid for them and how much they are on the website now.
  4. The address you would like your new shirts shipped to.
  5. Re-Shipping Fee: Exchange re-shipping fees are as follows: Domestic (USA & Canada) one shirt is $4.50, 2 shirts $5.00, 3 shirts are $6.60, then add $1 for each additional item. Hoodies are $7 plus $1 for each additional item. International: one shirt is $8.00, 2 shirts $10.00, 3 shirts are $12.00, then add $1 per additional item, or hoodies are $12.00 plus $1 for each additional item. Please send cash (exact change only please, no difference can be returned), check or money order payable to “Speanut”, or a credit card number and expiration date. Failure to send exchange fee payment will delay your return. Cash, checks and money orders in US Dollars only please.
  6. Lastly, if the shirt was a gift, and you do not want the original purchaser notified of the exchange, write “no email” on the packing slip and we will make sure they do not get any email notifications concerning the exchange.

Please Note:
-Customer pays return shipping on exchanges. We recommend using the US Postal Service, as we find they have the most affordable rates. But you can ship it via any major carrier.
-We do not charge a restocking fee.
-If you have any questions about the return process, email us at orders@showtees.com.

How do I return a shirt I purchased?
Unworn / unwashed items may be returned for a full refund less shipping charges within 45 days. The refund will be given through the original method of payment. We cannot send cash refunds. It will go back onto the credit card or into the Paypal account that placed the order. If you want to send a return, please mail unworn / unwashed items to us at:

SHOW Tees Returns
P.O. Box 365
Fergus, Ontario
N1M-3E2
Canada

Include a note (or, ideally, write on the packing slip and include that) with the following information:

  1. The order number, or the name and email address of the purchaser.
  2. Please list the item(s) you are returning, and write “return for refund.”

Please Note:
-Customer pays return shipping on exchanges. We recommend using the US Postal Service, as we find they have the most affordable rates. But you can ship it via any major carrier.
-We do not charge a restocking fee.
-If you have any questions about the return process, email us at orders@showtees.com.

I was sent the wrong shirt / I was sent a defective shirt.
While it is rare, mistakes can happen. If we make a mistake on your order, or a defective shirt slips through, we apologize and will be happy to fix the issue ASAP. Please contact us at orders@showtees.com with your order number and specifics on what we messed up, and we will take care of it for you. This is done at no cost to the customer, since it is our mistake! Typically we will send you a replacement shirt, and include a prepaid envelope for you to send the defective / incorrect shirt back to us.